The people who decide never read your first email.
Three short carousels — each told by the person on the other side of the deal. The committee
member your outreach missed, in their own words. Shared the way they'd share it.
3 carousels · square · swipe or use arrows
MR
Marcus Reyes · 2nd
Chief Information Security Officer · enterprise software
3d · Edited ·
A vendor I'd never heard of just lost a $1.4M renewal to a competitor. Here's the part their CRO will never see:
For six months, a very polite rep emailed one of my SOC analysts. Never reached me. I'm the one who signs. …more
#buyingcommittee#enterprisesales#ciso
1 / 7
cxotechnology.ai CISO · buyer's view
A field note
Your rep spent six months emailing the one person who can't buy.
I run security for 4,000 people. I sign the eight-figure renewals. We never met.
Swipe
The setup
Every email landed in one inbox.
A diligent SDR found a security analyst on my team and worked him for half a year — demos, follow-ups, a free trial. He liked the product.
He also has no budget, no signing authority, and no seat in the room where renewals get decided.
Field note · 01cxotechnology.ai
The math
1 of 7people who actually shape a security platform decision were ever contacted. The other six never got an email.
Field note · 01cxotechnology.ai
Who actually decides
One renewal. Six deciders.
$CISO — owns the budget. Signs.
★VP, Security Operations — the internal champion.
+Head of Cloud Security · CIO — shape the call.
?Procurement — controls the terms. Never engaged.
Your CRM had exactly one name on this list. The analyst.
Field note · 01cxotechnology.ai
The cost
“By the time your name reached my desk, we'd already signed someone else.”
Single-threading didn't slow the deal. It ended it — quietly, in a meeting you were never in.
Field note · 01cxotechnology.ai
What the winners did
They mapped the room before the first email.
AccountSecurity platform
CISO
VP SecOps
Cloud Security
CIO
SecOps analyst
Procurement
Field note · 01cxotechnology.ai
cxotechnology.ai the fix
Buying-group intelligence
CXO Technology surfaces the whole committee — and scores each member's intent — before you send.
Sell to the room. Not the one inbox that happened to reply.
See your committee live →
Field note · 01cxotechnology.ai
★+Dana Whitfield and 312 others47 comments · 22 reposts
PN
Priya Nadarajan · 2nd
VP, Infrastructure & Platform Engineering
5d ·
I control a low-eight-figure infrastructure budget. In four years, not one vendor has emailed me directly before a contract hit my desk.
I made this for every CRO who thinks their pipeline is healthy. …more
#gtm#abm#platformengineering
1 / 7
cxotechnology.ai VP, Platform
A field note
I own the budget. No vendor has ever emailed me.
Four years. Dozens of tools bought. Every conversation happened two levels below me.
Swipe
The setup
Reps optimize for who replies.
An engineer on my team answers emails, books demos, kicks the tires. So that's who the funnel follows. Naturally.
But engineers don't approve spend. They recommend. The approval — and the kill — happens at my level.
Field note · 02cxotechnology.ai
The math
0direct touches the economic buyer received before the deal reached legal — on a purchase she personally has to approve.
Field note · 02cxotechnology.ai
The blind spot
A reply is not a buyer.
✓Engaged engineer — loud in the funnel, no signature.
$VP, Platform — owns the budget. Invisible to you.
+CTO · Finance — weigh in late, decide fast.
The people who say yes almost never fill out your form.
Field note · 02cxotechnology.ai
The cost
“It didn't stall over price. It stalled because no one with budget knew it existed.”
A great champion can't carry a deal the decision-maker has never heard of.
Field note · 02cxotechnology.ai
What changes the outcome
Engage the budget owner while the champion is still warm.
AccountPlatform consolidation
VP, Platform
CTO
Networking
Champion (Eng)
DevEx
Finance
Field note · 02cxotechnology.ai
cxotechnology.ai the fix
Buying-group intelligence
CXO Technology finds the economic buyer behind every engaged user — and tells the field exactly where the coverage gap is.
Multi-thread on purpose, not by luck.
See your committee live →
Field note · 02cxotechnology.ai
★+Aaron V. and 1,204 others186 comments · 91 reposts
DC
Daniel Cho · 3rd
Chief Data Officer · global enterprise
1w ·
Last quarter we picked a multi-year data & AI platform. Nine of us shaped that call in a single room.
The vendor who lost had built a great relationship — with one of us. …more
#data#aileadership#revops
1 / 7
cxotechnology.ai CDO · buyer's view
A field note
We chose your competitor in a meeting you weren't invited to.
Nine people. One afternoon. You had a relationship with exactly one of them.
Swipe
The room
The decision wasn't made in your demo.
It was made in a quarterly architecture review. Data, ML, security, FinOps, and platform — all in one room.
Your champion presented for four minutes. Then eight other people talked for an hour.
Field note · 03cxotechnology.ai
The math
9 vs 1stakeholders shaped the decision versus the number your team had actually mapped and engaged.
Field note · 03cxotechnology.ai
The blind spot
One face. Nine votes.
★Champion — the one face you knew.
$CDO · CISO · FinOps — set the criteria.
+ML & Platform leads — cast the deciding votes.
A champion can't win a vote they don't know is happening.
Field note · 03cxotechnology.ai
The cost
“You didn't lose on product. You lost because you only knew one of us.”
The best-fit platform doesn't win. The best-covered committee does.
Field note · 03cxotechnology.ai
What full coverage looks like
Be known by the whole room before the vote.
AccountData & AI platform
CDO
Head of ML
CISO
Champion
FinOps
Platform lead
Field note · 03cxotechnology.ai
cxotechnology.ai the fix
Buying-group intelligence
CXO Technology maps every member of the committee and scores their intent — so you walk into the room already known.
Win the vote you used to never see.
See your committee live →
Field note · 03cxotechnology.ai
★+Lena Ortiz and 689 others73 comments · 40 reposts
Illustrative carousels prepared for product demonstration. Personas, posts, names, reactions and figures are
hypothetical and do not depict real individuals, customers or results. Not affiliated with or endorsed by any
platform or company referenced.